Solution : https://service.sap.com/sap/support/notes/1671843 (SAP Service marketplace login required)
Summary :
When installing the diagnostics agent with SAPEXE.SAR on a 720_EXT kernel instead of a 720 kernel, the process may fail during agent startup due to missing ICUs. An error stating a failure in the command "sapcontrol -prot NI_HTTP -nr 97 -function GetProcessList" appears, indicating the absence of libicuuc.so.40, libicudata.so.40, and libicui18n.so.40 in the expected directory, set by "LD_LIBRARY_PATH". Resolution involves extracting these libraries using SAPCAR into the specified directory under user permissions, followed by a reattempt to install the diagnostics agent.
Key words :
/usr/sap/daa/sys/exe/uc/linuxx86_64/sapcontrol-prot ni_http -nr 97 -function getprocesslist, /usr/sap/daa/sys/exe/uc/linuxx86_64 [nlsui0_mt, /usr/sap/<sapsid>/sys/exe/uc/<platform>, \usr\sap\<sapsid>\sys\exe\uc\<platform> 3, user <sapsid>adm 2, icu common library, prerequisites required libraries, terms diagnostics agent, diagnostics agent, 40 [nlsui0_mt
Related Notes :
| 1669684 | SAP on Solaris 11 |
| 171356 | SAP software on Linux: General information |