SAP Note 16665 - Method for troubleshooting, trace level

Component : Basis Components -

Solution : https://service.sap.com/sap/support/notes/16665 (SAP Service marketplace login required)

Summary :
This SAP Note addresses a non-reproducible error and requests user assistance for troubleshooting. Users must track occurrences by noting frequency, specific conditions, and related system data. Solutions include adjusting the R/3 system's trace level to gather detailed logs, careful monitoring of system resources to avoid storage overflow, and either user management of tracing or direct SAP team involvement. Enhanced logging is advised through system trace level adjustments (rdisp/TRACE) and specific transaction commands (e.g., SM50, USR1/USR2 commands on UNIX) to escalate debugging efforts effectively.

Key words :
prerequisites customer/user assistance required solution, trace method additional key words, kill -usr2 <process id>, 1   kill -usr1 <process id>, work process overview sm50, choose process -> trace -> components, parameter rdisp/trace=<level>, transaction sm50 select, symptom errors difficult, require additional information

Related Notes :

112Trace and error information in the "dev_" files