Solution : https://service.sap.com/sap/support/notes/1665086 (SAP Service marketplace login required)
Key words :
alert object fed, badi method react_to_closed_alert, alert inbox reason, alert solution implement, terms solman_workcenter, auto reaction, event hierarchy, closed alerts, prerequisites
Related Notes :
| 1633725 | SAP Solution Manager 7.1 SP4 - basic functions |