Solution : https://service.sap.com/sap/support/notes/1656036 (SAP Service marketplace login required)
Summary :
The Software Update Manager (SUM) is essential for managing updates and upgrades within SAP systems, specifically Java or dual-stack systems. SUM version 1.0 SP03 or higher checks the patch level of the SAP start service (sapstartsrv) at the outset of the update or upgrade process. This check is crucial to prevent issues identified in SAP Note 877795, related to system detection and start/stop functions. It is mandatory that sapstartsrv patch level complies with the minimum requirements detailed per release to ensure a smooth and error-free update process. Failure in meeting these prerequisites may hinder system functionality during and post-update. If the patch level is inadequate, manual update instructions are provided in SAP Note 165603092.
Key words :
release 640 patch level 337 release 700 patch level 263 release 701 patch level 101 release 710 patch level 208 release 711 patch level 93 release 720 patch level 54, check sap start service patch level, iii/ check sapstartsrv executable directory existance, iv/ check sapstartsrv patch level, detected sapstartsrv release, minimum supported patch level, section ii/ check sap services, detected sapstartsrv patch level, sapstarsrv patch level, patch level <minimum_supported_sapstartsrv_patch_level>
Related Notes :
| 995116 | Backward porting of sapstartsrv for earlier releases |
| 877795 | Problems with sapstartsrv from Release 7.00 and 6.40 patch 169 |