Solution : https://service.sap.com/sap/support/notes/1655203 (SAP Service marketplace login required)
Key words :
sap crm img menu->customer relationship management->transactions->basic settings->define transaction types->channel, transaction types, channel based customizing, symptom interactive reports, prerequisites program error, relevant support package, customizing path, customizing view, show result, status filter
Related Notes :
| 1652693 | SAP Solution Manager 7.1 Support Package 05 - Basic Functionality |
| 1633725 | SAP Solution Manager 7.1 SP4 - basic functions |
| 1613410 | SAP Solution Manager - Basic functions 7.1 SP3 |
| 1584162 | SAP Solution Manager - Basic functions 7.1 SP2 |
| 1574199 |