Solution : https://service.sap.com/sap/support/notes/1655045 (SAP Service marketplace login required)
Key words :
pressing 'cancel instance' button, role approval workflow based, open stale requests abort, achieve stale request functionality, 'cancel instance' button, terms stale request, error state due, search request application, access request workflow, cancel stale requests
Related Notes :
1640992 | Master Note for SAP Access Control 10.0 - Support Pack 7 |