Solution : https://service.sap.com/sap/support/notes/1643969 (SAP Service marketplace login required)
Key words :
step select user choose entry 'multiple', user details tab fields, choose entry 'multiple', template based request, changed based, access request, field request, existing request, copy request, symptom symptom 1
Related Notes :
1640992 | Master Note for SAP Access Control 10.0 - Support Pack 7 |