Solution : https://service.sap.com/sap/support/notes/1624541 (SAP Service marketplace login required)
Key words :
case sensitive solution implement attached correction instructions, end user logon application, end user logon, password reset fails, terms access control 2010, lower case, service application, symptom open, userid reason, prerequisites userid
Related Notes :
| 1607067 | Master Note for SAP Access Control 10.0 - Support Pack 6 |