Solution : https://service.sap.com/sap/support/notes/1622329 (SAP Service marketplace login required)
Key words :
f_name = crm_dno_skip_ext_ref_no f_value = xas, external reference number, service desk reason, terms solution manager, sap solution manager, solution implement, basis notification, created immediately, basis message, program error
Related Notes :
1633725 | SAP Solution Manager 7.1 SP4 - basic functions |
1613410 | SAP Solution Manager - Basic functions 7.1 SP3 |
1584162 | SAP Solution Manager - Basic functions 7.1 SP2 |