SAP Note 1619520 - AI_CRM_IM_UPDATE_FROM_SAP has a long runtime

Component : Service Desk / Incident Management -

Solution : https://service.sap.com/sap/support/notes/1619520 (SAP Service marketplace login required)

Key words :
terms refresh message status, system status completed, system status, support desk, solution manager, disproportionately long, i1005 reason, lock table, report rnotifupdate01, changed due

Related Notes :

1613410SAP Solution Manager - Basic functions 7.1 SP3
1584162SAP Solution Manager - Basic functions 7.1 SP2