Solution : https://service.sap.com/sap/support/notes/1617371 (SAP Service marketplace login required)
Summary :
When triggering the Reset Password and Next button in SAP's GRC Access Control (AC) 10, users may encounter a configuration error message. This symptom arises because the necessary setup for password self-service has not been completed. The resolution involves a precise configuration process starting in transaction SPRO, where parameters for password self-service under User Provisioning in Access Control must be defined and saved. Post SPRO configuration, users must engage with their portal to register security questions to operationalize the password reset functionality fully. By adhering to these steps, proper functionality of password self-management features can be achieved in GRC AC 10.
Key words :
authentication source = challenge response pss disable verification =, risk & compliance -> access control -> user provisioning 4, click pss global configuration values folder 6, pss global configuration values, challenge response questions folder, sap reference img button, challenge response questions, access control reason, run transaction spro, menu path -> governance
Related Notes :
| 1578837 | Password Self-Service Email |