SAP Note 1615423 - Messages are created with the wrong transaction type

Component : Service Desk / Incident Management -

Solution : https://service.sap.com/sap/support/notes/1615423 (SAP Service marketplace login required)

Key words :
create slfn-based messages, relevant support package, wrong message type, basis message, error occurs, note assistant, correction instructions, prerequisites

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1633725SAP Solution Manager 7.1 SP4 - basic functions
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1584162SAP Solution Manager - Basic functions 7.1 SP2