Solution : https://service.sap.com/sap/support/notes/161207 (SAP Service marketplace login required)
Key words :
additional key words cic0, customer interaction center, solution apply add-, cic component callback, callback list, determine settings, selection criteria, program error, advance correction, read note 154017
Related Notes :
| 158666 | Collective note for IS-U/CCS 1.2 - add-on patch 007 |