SAP Note 1604572 - OSS performance problems due to solman_setup background jobs

Component : Installation, Configuration and Upgrade of Solution Manager -

Solution : https://service.sap.com/sap/support/notes/1604572 (SAP Service marketplace login required)

Summary :
In the identified SAP note, it was observed that multiple solman_setup background jobs simultaneously initiating RFC connections can degrade performance in the OSS system, although direct impacts on customer systems are absent. The issue involves several specific jobs listed in ST710 SP3 where the opening of RFC connections can fail. A scheduling bug in solman_setup before ST400 SP26 and ST710 SP1, allocating jobs at a 25-minute fixed instead of a random offset, resulted in excessive RFC connection requests concurrently from customers in the same timezone. This misconfiguration causes job failures during peak times. The remedy involves implementing corrections with the SM_RANDOMIZE_OSS_JOBS report, delivered either as part of the AGS_SOLAR_IMG_TOOL package or as a local object, to reconfigure the job scheduling correctly across affected systems.

Key words :
selfdiagnosis_send_to_sap     rdswp_self_diagnosisg_crm_trfrefresh message status isv     rnotifupdate07landscape fetch                 rsget_smsy, report namerefresh message status         ai_crm_im_update_from_sapservice_connection_listener     ai_sc_listenerrefresh_admin_data_from_support ai_sc_refresh_read_only_datasend_system_relationship_to_supp ai_sc_send_system_relationshipsm, long file ext download     rags_file_ext_l_dlsm, accessing sap oss system simultaneously, sap solution manager customer systems, service content update     rags_dswp_serv_content_updatesm, sync service requests         rags_servreq_load_from_sapsm, top issue transfer         rdswpci_topissue_transfersm, sync solman info             rdsmopserviceinfossm, sync sap sessions             rdswpciserviceplansm

Related Notes :

1584162SAP Solution Manager - Basic functions 7.1 SP2
1538950Random scheduling of background jobs in SOLMAN_SETUP
1468591SAP Solution Manager: Basic functions: SP25 - SP27
894279Background processing in SAP Solution Manager