Solution : https://service.sap.com/sap/support/notes/1604326 (SAP Service marketplace login required)
Summary :
In SAP Access Control 10.0, users experiencing an error stating "The user menu tree for user USER_ID is empty" when attempting to log on via NWBC should verify user roles in SU01. The issue generally stems from the assignment of ABAP roles which do not display NWBC menus. To resolve, users should ensure they are assigned the NWBC-specific roles, particularly SAP_GRAC_NWBC for Access Control or SAP_GRC_NWBC for broader GRC functionalities, which display the appropriate user menu tree in the NWBC. Proper role assignment will restore access and functionality in the NWBC environment for GRC tasks.
Key words :
user menu tree, role sap_grac_all link, launch pad error, grc access control 10, launch pad, access control 10, super role, grac administrator, system administrator, nwbc reason
Related Notes :
| 1562759 | AC10.0 - ABAP dump while login from launchpad as FFID |