Solution : https://service.sap.com/sap/support/notes/1603956 (SAP Service marketplace login required)
Key words :
prerequisites program error solution, evaluation related reports reason, evaluation related reports, user runs reports, symptom report result, attached correction instruction, process control, support package
Related Notes :
1591189 | Process Control 3.0 Support Package 11 - Master Note |
1588718 | Process Control 10.0 Support Package 05 - Master Note |