Solution : https://service.sap.com/sap/support/notes/1594316 (SAP Service marketplace login required)
Key words :
prerequisites program error solution implement, request type dropdown unlock account, terms access control 2010, unlock account, access request, symptom create, add button, role appears, role reason, correction instruction
Related Notes :
1591123 | Master Note for SAP Access Control 10.0 - Support Pack 5 |