Solution : https://service.sap.com/sap/support/notes/1592925 (SAP Service marketplace login required)
Summary :
This SAP Note outlines the necessary steps for establishing a SAP HANA database connection for remote support. The process consists of identifying required ports (JDBC/SQL and HTTP(s)), configuring these on your SAProuter, and setting up and opening the service connection through the SAP Service Marketplace. For SAP support to access your system, ensure the master index server is listed accurately in system data. Detailed guidelines, including specific ports and SAProuter setup instructions, aid in creating necessary entries for secure connectivity, with a reminder to verify hostname/IP address reachability on your network.
Key words :
component xx-ser-net-htl, <ip-address sap-sr> < host, 'service connections - system xxx' view, target hostname/ip address, 'saprouttab' route-permission table, myserverhostname/ip 54113 generic entry, ip address> <port application>, =de myserverhostname/ip 34115 kp, select 'open/close connections', sap hana studio reason
Related Notes :
| 1634848 | SAP HANA database service connections |
| 1523337 | SAP In-Memory Database 1.0: Central Note |
| 1514967 | SAP HANA 1.0: Central Note |