Solution : https://service.sap.com/sap/support/notes/159180 (SAP Service marketplace login required)
Key words :
additional key words customer interaction center, select 'change text type', function key shift-f01, function key 'shift-f01', list 'key assignment', 'dynamic function texts', solution apply add-, action box components, enter program 'saplcic0', radio button 'status'
Related Notes :
| 158666 | Collective note for IS-U/CCS 1.2 - add-on patch 007 |