Solution : https://service.sap.com/sap/support/notes/159173 (SAP Service marketplace login required)
Key words :
additional key words cic, action box configuration, customer interaction center, solution apply add-, front office configuration, front office, symptom transaction, program error, advance correction, read note 157146
Related Notes :
| 158666 | Collective note for IS-U/CCS 1.2 - add-on patch 007 |