Solution : https://service.sap.com/sap/support/notes/1586989 (SAP Service marketplace login required)
Summary :
In SAP environments, users with Firefighter IDs facing the unavailability of the Generic Object Services (GOS) icon in certain transactions such as CJ20N, IW23, or VL03N can attribute this issue to the configuration type of the Firefighter ID, which is set as 'Service'. This type limits the visibility of the GOS icon to enhance performance. Historically, the 'Service' type was recommended as passwords do not expire; however, updates in SAP Note #1319031 and SPM versions have modified these parameters. Users are advised to alter Firefighter IDs to 'Dialog' type, which supports visible GOS icons without affecting password policies. For login restrictions via SAP GUI, reference SAP snote 992200.
Key words :
symptom generic object services, sap user logon exit, generic object services, terms object services, 'object services' icon, object services icon, superuser privilege management, read sap snote 992200, user opens session, 'service' users due
Related Notes :
| 1319031 | Unable to log on to FF/SPM dashboard after applying SP's |
| 1116229 | Firefighter - STAT/STAD issues |
| 1056560 | Firefighter Logon problem- New session not created |
| 992200 | Firefighter User Exit |
| 986398 | GOS icons are displayed repeatedly |
| 950754 | EC51E: Services for object icon several times |
| 406750 | FB13, FB09: Double object service icons |
| 402273 | FB03: New design of generic object services in Release 4.6C |