Solution : https://service.sap.com/sap/support/notes/1584486 (SAP Service marketplace login required)
Summary :
The SAP Note identifies an issue where the WIReportServer process terminates due to out of memory errors, specifically WIS 30280 and WIS 30285 error messages reported in the logs. This problem affects Business Objects systems running on Windows with version 3.1 SP3 and FP versions older than FP3.6. The root cause is attributed to a memory leak in ncs.dll versions earlier than 2.3.8. To resolve this, SAP offers three solutions: upgrading to Fix Pack 3.6 or higher, manually replacing ncs.dll and sapcpp47.dll files, or disabling ncs.dll functionality by altering the instrumental_level_threshold parameter in the ncs.conf file.
Key words :
directory <bobj install dir>\businessobjects enterprise 12, symptom wireportserver process terminates due, business objects system runs, ncs configuration file ncs, web intelligence server memory, memory leak problem exists, web intelligence server, business objects system, current process size 1, business objects installation
Related Notes :
| 1357901 | RCA: Managed System Setup for SAP BusinessObjects Enterprise |