Solution : https://service.sap.com/sap/support/notes/1579364 (SAP Service marketplace login required)
Key words :
select menu item goto->text elemnets4, shown- escalation agent mandatory check, maintain correct workflow configuration due, stage configuration setting- multiple agent, terms msmp webdypro based configuration, modify wrong entries global notifications, save changed configuration, select class cl_grfn_msmp_wfl_config, select display<->edit, errors- duplicate entries
Related Notes :
1573023 | Master Note for SAP Access Control 10.0 - Support Pack 4 |