Solution : https://service.sap.com/sap/support/notes/1570248 (SAP Service marketplace login required)
Key words :
symptom major issues, user decision note, high cpu load, database index kmc_idx_uwl_sii, solution sap netweaver 7, software component uwljwf, task list details, configuration xml file, universal worklist screens, substitution rules table
Related Notes :
1133821 | UWL Destination Service configuration |