Solution : https://service.sap.com/sap/support/notes/1563519 (SAP Service marketplace login required)
Key words :
prerequisites program error solution correctionplease note, 2nd sla metric counter, sla metric overview page, contract item overview page, contract overview page, sla metric counter, data loss popup, case mulitple creation, service contract item, overview page
Related Notes :
1530210 | SAP CRM 7.0 SP-Stack 09 - Release Information Note |