Solution : https://service.sap.com/sap/support/notes/1548183 (SAP Service marketplace login required)
Key words :
interaction record reason, attached correction instructions, dropdown-list, field 'priority', status entries, terms activity, system selects, solution apply, support package, customizing settings
Related Notes :
| 1559245 | Text for field 'PRIORITY' not shown |
| 1552585 |