Solution : https://service.sap.com/sap/support/notes/1502438 (SAP Service marketplace login required)
Key words :
incident management work center, terms sap solution manager, display action buttons based, sap solution manager, sap solution manager 7, invisible solution implement, attached correction instruction, im_action_buttons_4_processor = allthis entry, im_action_buttons_4_processor = reporterthis entry, customizing table ags_work_custom
Related Notes :
| 1412698 | Incident Management: Change priority for VAR messages |