Solution : https://service.sap.com/sap/support/notes/1494879 (SAP Service marketplace login required)
Key words :
/coe >> customer coe certification >> primary certification>> primary certification guidelines, scheduling sap solution manager support services, sap solution manager2 - sap solution manager, service delivery 5 - sap solution manager diagnostics, symptom customer coe primary certification, terms customer coe primary certification, customer coe primary certification validates, customer coe primary certification, unrestricted shipment product version, secure remote access restriction
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