Solution : https://service.sap.com/sap/support/notes/147136 (SAP Service marketplace login required)
Key words :
additional key words sapphone, symptom cic, core sap 4, cti version, /ccs release 1, outstanding corrections, corrections, prerequisites
Related Notes :
145305 | Collective note IS-U/CCS 1.2 - Add-on patch 002 |