Solution : https://service.sap.com/sap/support/notes/146575 (SAP Service marketplace login required)
Key words :
customizing option 'insurance industry component > collections/disbursements > business transactions > returns > configure return reasons', symptom return charges, additional key words, 'return activities', 'lot charges' checkbox, 'pass charges, fully completed, program error, program correction, ' checkbox
Related Notes :
| 146226 | Collect.note SAP Insurance 2.1A - add-on patch 002 |