Solution : https://service.sap.com/sap/support/notes/1453785 (SAP Service marketplace login required)
Key words :
sap receives service products information, send service products information, terms solution manager, solution manager, service request, service delivery, send update, customer sends, cqc reason, final status
Related Notes :
1405878 | SAP Solution Manager: Basic functions: SP22 to SP26 |