SAP Note 1430336 - Firefighter log report is not being sent to controllers

Component : Emergency Access Management -

Solution : https://service.sap.com/sap/support/notes/1430336 (SAP Service marketplace login required)

Summary :
The issue involves controllers not receiving the firefighter log report as an email attachment though the SAP system shows the email is created with the report attached in SOST. This problem may stem from discrepancies between the time zone settings of the user initiating the /VIRSA/ZVFATBAK background job and the configured user time zone in the SAP system. To resolve, align the time zone of the user running the background job with the system’s user time zone through the STZAC transaction. This ensures proper processing and delivery of email attachments to controllers.

Key words :
/virsa/zvfatbak background job, terms log report, prerequisites log report, log report attached, firefighter log report, transaction sost shows, user time zone, system time zone, /virsa/zvfatbak, background job

Related Notes :

1582473Numerous issue in SPM due to time zones not in sync
1431290SPM log sent to large list of email address.
1330086Firefighter Log report attachment file type extension (.TXT)
1313167Reason/Activity text . Multiple Language Issue.
1290579Login Notification for Role-Based Firefighter/SPM
1277596Subject field is blank in Firefighter/SPM Log Email
1168121
1151120/VIRSA/ZVFAT_U04 utility does not send email on execution
1065048Firefighter Log Not sent in Email to Controller
1058612FF-'.TXT' extension missing while sending Email Notification
1057472No email to Firefighter Controller if only 1 transaction
1046405File Extension (.TXT) is missing in the FF Log mails.