Solution : https://service.sap.com/sap/support/notes/1422158 (SAP Service marketplace login required)
Key words :
st-ser 701_2008_2 support package 07, st-ser 701_2008_2 support package 00, avoid unnecessary service level agreement, st-ser 701_2010_1 support package 00, st-ser release 701_2010_1, computer center management system, reports implausible daily values, ccmsping-based availability reporting, service level reporting, avoid false alarms
Related Notes :
1570104 | SL Reporting: 100% option for availability measurement |
1569685 | SL Reporting: KPI system availability incorrect |
944496 | CCMS Ping and SL Reporting |