Solution : https://service.sap.com/sap/support/notes/1410993 (SAP Service marketplace login required)
Summary :
The SAP Note addresses a known issue with handling Extended Classic Service Purchase Orders (PO) in SRM and ERP systems. Users encounter an error message when attempting to confirm services after resetting the Final Delivery indicator. This occurs because changes made to the Final Delivery indicator in the SRM system do not synchronize with the ERP, leaving the indicator inaccurately set in the service entry sheet. The solution provided involves manual intervention in the ERP system as outlined in the attached Z_RESET_FINALENTRY_SES.doc, since ERP limits updates to read-only documents, and SRM lacks the capability to adjust this flag once set.
Key words :
final delivery flag checked, final entry indicator set, final delivery indicator set, extended classic service po, final delivery indicator, final delivery status, service entry sheet, performing manual steps, erp message raised, service po
Related Notes :
| 735404 | Delivery completed indicator, final entry sheet indicator |