SAP Note 1400408 - Work Centers: SAP Message number lost; two messages created

Component : Service Desk / Incident Management -

Solution : https://service.sap.com/sap/support/notes/1400408 (SAP Service marketplace login required)

Key words :
incident management work center, write stale buffer data, stale buffer data, terms service desk, sap solution manager, sap message number, sap message, error occurs, timeout error, solman reason

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1334252SAP Solution Manager: Basic functions: SP20 and SP21
1172948SAP Solution Manager: Basic functions