Solution : https://service.sap.com/sap/support/notes/1377572 (SAP Service marketplace login required)
Key words :
detected downtimes unplanned downtimes monitor outages, relevant st-ser support package, st-ser 701_2008_2 support package 00, availability types 'instance logon availability', subsequent service level report, terms service level reporting, instance logon availability, service level reporting, 'logon-group availability', logon groups availability
Related Notes :
| 944496 | CCMS Ping and SL Reporting |