Solution : https://service.sap.com/sap/support/notes/1374713 (SAP Service marketplace login required)
Key words :
incoming mail tracked, create call fails, tracked incoming email, outgoing email, email management, terms duet, sales management, outgoing reason, web service, generic field
Related Notes :
| 1374657 | 1.5 SP3 SAMA .net/Java fixes Composite note |