Solution : https://service.sap.com/sap/support/notes/1363532 (SAP Service marketplace login required)
Key words :
wrong work item, relevant missed deadline, work items, missed deadlines, deadline reason, extended notifications, sap businessworkflow, inform users, send notifications, standard task
Related Notes :
| 1349586 | Escalation and Reminder Email Notification |
| 1159068 |