Solution : https://service.sap.com/sap/support/notes/1352914 (SAP Service marketplace login required)
Key words :
ccmsping-based system availability remain empty, section 'key performance indicators', st-ser support package, st-ser support package 00, current service level report, service level reporting reason, service level report, service level reporting, abap message server, form routines action_037
Related Notes :
| 944496 | CCMS Ping and SL Reporting |