Solution : https://service.sap.com/sap/support/notes/131795 (SAP Service marketplace login required)
Summary :
SAP Note introduces program RSWUWFML which automatically dispatches email notifications to work item agents with configured SAPoffice forwarding addresses, enhancing workflow efficiency without altering the workflow structure. This program must be scheduled regularly in the system for effective operation using specific settings (job suffix, task selection, granularity). Admins use transaction SO36 or users use SO13 to set forwarding. Performance considerations include email volume's impact on system resources and optimizing mail dispatch criteria and intervals to prevent performance degradation. It's vital to ensure appropriate settings to avoid redundant or missed notifications.
Key words :
p_text0 line 10p_text1 line 1p_text2 line 2p_text3 line 3p_text4 line 4p_text5 line 5p_text6 line 6p_text7 line 7p_text8 line 8p_text9 line 9p_user user, work item creation timep_jobsuf job suffixp_tasks tasks, s05 integrated inboxs06 display work item, standard notification textthe standard notification text, mailt03 standard notification textt04 data, users occasionally receive work items, user wf-batch, work item creation datep_fromt, t01 message granularityt02 type, userx_alw_tr everythingx_err_tr errors onlyx_n14all
Related Notes :
| 682404 | RSWUWFML generates notifications for all users |
| 627397 | End of maintenance for Outlook/Lotus workflow integration |
| 497555 | RSWUWFML: No time base for substitution |
| 139988 | SAPoffice: Administration automatic forwarding |
| 77099 | Workflow interfaces |