SAP Note 1311205 - SAP Engangement and Service Delivery - Key and context

Component : Service Delivery (and Planning) -

Solution : https://service.sap.com/sap/support/notes/1311205 (SAP Service marketplace login required)

Key words :
service delivery work center, upper case translation, session context solution, sap solution manager, correct context information, symptom key questioning, context information, service sessions, key questioning, sap engangement

Related Notes :

1172948SAP Solution Manager: Basic functions