Solution : https://service.sap.com/sap/support/notes/1296132 (SAP Service marketplace login required)
Summary :
This SAP Note addresses an issue where messages in the Adapter Engine's Message Overview display incorrect statuses or incorrect message counts, diverging from the actual message statuses in the database. The discrepancy arises when status changes aren’t reported to the Message Overview. Remediation includes patch updates that enable synchronization of message data or complete data rebuilds which might have substantial system resource implications. Detailed synchronization and rebuild procedures are provided via specified URLs. Compatibility requirements for existing systems include XI/PI versions beginning from specified Support Packages, with patches available for earlier versions.
Key words :
<j2eeport> /mdt/monitor/message_statistics, support package stack guide, patch levels maintained, sp patch level, good morning page, older support packages, sap service marketplace, detailed message list, final status change, actual xi messages
Related Notes :
| 1586714 | Message Overview:robustness improvement for Sync and Rebuild |
| 1411286 | Performance impact when Message Overview is active |
| 1376276 | NW04s XI Support Package Stack 20 |
| 1336970 | Different numbers in Message Overview and Message Monitoring |