Solution : https://service.sap.com/sap/support/notes/1291330 (SAP Service marketplace login required)
Key words :
crm system accepts attachments names, crm activity reason, terms sales email, symptom email, issue occurs, mail subject, 36th character, indexing starts, extract till, 35th character
Related Notes :
| 1352811 | 1.5 SP2 SAMA .net/Java fixes Composite note |