Solution : https://service.sap.com/sap/support/notes/1290522 (SAP Service marketplace login required)
Key words :
terms outlook freeze reason, create sales activity, keybord downarrow button, selection changed event, sales accounts dropdown, associate sales accounts, select accounts navigate, select accounts/contacts, select accounts, kill outlook
Related Notes :
| 1352811 | 1.5 SP2 SAMA .net/Java fixes Composite note |
| 1299659 | Duet 1.5 SP1 Sales Management Patch Information Note |