Solution : https://service.sap.com/sap/support/notes/1284933 (SAP Service marketplace login required)
Key words :
service manager profile -> directly called services, software component bbpcrm bbp / crm, rule execution service 're_rule_exec' -, action handler service 'ah_route_to_resp', attached correction instruction, mentioned manual instruction, manual pre-implement, support package levels, service ticket, action 'ah_route_to_resp'
Related Notes :
1435670 | SAP CRM 2007 - SP-Stack 07 |
1435669 | SAP CRM 5.2 - SP Stack 09 |
1151854 |