Solution : https://service.sap.com/sap/support/notes/1269950 (SAP Service marketplace login required)
Summary :
This SAP Note identifies an issue where the phase of a maintenance or service notification is inaccurately synchronized with the current status, leading to follow-on errors such as incorrect selection results in list transactions, or system terminations with the error message IM 285. This is traced back to a program error. The prerequisites include an activated notification phase, a non-deleted notification linked to an order, and unspecified activation of notification data indicators. To resolve, users must implement prescribed source code corrections and can use report ZPM_NOT_PHASE_01 to rectify inconsistencies in notifications.
Key words :
system issues message im 285, inconsistency phase/status management, source code corrections, repair maintenance notifications, current status, qmel-phase, viqmel-phase, service notifications, notification phase, maintenance order
Related Notes :
| 1174637 | |
| 846210 | PM/CS notification: Phase set incorrectly |
| 593476 | Termination when saving notification with IM285 |
| 571810 | VIQMEL-PHASE - Termination in notification transaction QM02 |
| 554474 | Inconsistencies notification phase / status management |
| 551133 | Performance of notification sel.: Implementation of a phase |