Solution : https://service.sap.com/sap/support/notes/1251969 (SAP Service marketplace login required)
Summary :
Output requests in SAP are failing, going to "Problem" status as indicated in SP01, with errors related to "Unknown print control" from the OTF module. This issue arises when using a Cascading Fonts device type which has not been correctly configured. If your system is non-Unicode or running Basis/NetWeaver pre-620, or lacks necessary support packages and kernel updates as specified in Note 812821, you will encounter this problem. Check the CFONT_INFO table via SE16 to ensure the presence of necessary entries, or run the RSCPSETCASCadingFONTS report through SE38 to troubleshoot and modify device type settings and clear cache to resolve.
Key words :
note 812821 lists required support packages, official sap device type swincf, abap list printer driver, basis/netweaver release older, kernel patch level required, unknown print control %cfnt, cascading fonts requires entries, cascading fonts device types, modify device type settings, cascading fonts device type
Related Notes :
| 812821 | Cascading Font settings |