Solution : https://service.sap.com/sap/support/notes/124562 (SAP Service marketplace login required)
Summary :
This SAP Note identifies various symptoms observed across several SAP system releases, notably post-upgrade scenarios. Users may experience extended hangs during login or logout, poor SAPgui performance, repetitive hostname resolution attempts, and saturated dialog work processes. The core issue lies in host and IP address resolutions managed by the local operating system, impacting SAP's R/3 System due to DNS misconfigurations or delays. Solutions include disabling DNS on application servers, manual hostname entries, and optimizing DNS configuration to ensure quick resolution by having proper zones and removing unnecessary external DNS queries.
Key words :
bc-basis -> kernel components, free dialog work processes, long system startup times, client ip-address resolutions, /3 dialog work process, long timeout period, o'reilly & associates, operating system specific, functions completely block, root cache data
Related Notes :
| 1135491 | RSSTAT98 - Inconsistent host name when setting up SAPWLSERV |
| 752365 | iSeries: DISP job long time in TIMA/TIMW after STARTSAP |
| 611361 | Hostnames of SAP servers |
| 525900 | GZZ > 1 possible network problems detected |
| 501902 | Error in the SAP dispatcher |
| 356788 | Processes block with setup connection |
| 312503 | BEx Analyzer: Save/Read Workbook fails |
| 129997 | Hostname and IP address lookup |
| 126498 | startsap/stopsap hangs for netstat -i |
| 81737 | DB2-z/OS: APAR List |