SAP Note 1172087 - Call times during automatic send to SAP

Component : Service Desk / Incident Management -

Solution : https://service.sap.com/sap/support/notes/1172087 (SAP Service marketplace login required)

Key words :
solution manager service desk message, service desk messages, service provider reason, terms var function, relevant support package, calculating call times, organization call times, call times, automatically forwarded, created inside

Related Notes :

1084744Problems with the automatic function "Send to SAP"