Solution : https://service.sap.com/sap/support/notes/1162685 (SAP Service marketplace login required)
Summary :
This SAP Note discusses optimizing performance for the CRM Webclient, accessed via browsers like Internet Explorer and Firefox. The Webclient should not be compared with B2C interfaces due to its complex enterprise functionality. Key settings include enabling HTTP 1.1 and active caching to speed up load times. Also, disabling Browser Back Support and unused UI features can reduce latency and enhance performance. The note emphasizes the importance of a robust network infrastructure (see note 1162605) and recommends checking virus scans on JavaScripts that may impact performance (see note 1061240). Assignment blocks should only expand when necessary for business needs. Additional performance insights are provided through the embedded "Performance Tracker" in CRM 7.0 and further detailed in several related SAP notes. Users are advised to keep their browsers updated.
Key words :
tools>internet options>general>temporary internet files>settingsvirus checker scriptscansome enterprise virus checking software performs, crm>ui framework>technical role definition>define technical profilefast performance modeif, table lines1283980 thtmlb cellerator sizing performance fix1171444 crm web ui performance, personalize>personalize layout>performance settingsenable fast performance mode, table1247380 thtmlb cellerator resizing performance enhancement1255130 webcuif, objects1326441 debugging authority check performance improvementadditional, js + css1280372 web client ui, key combination ctrl+shift+f7, embeded performance measurement tool called, fewer ui features = checkknown issues
Related Notes :
| 1371986 | IPM Performance Enhancements Collective Note |
| 1326441 | Debugging authority check performance improvement |
| 1283980 | THTMLB cellerator sizing performance fix |
| 1280372 | Web Client UI: Performance when using F4 with help objects |
| 1277476 | Performance Issues with browser caching of Mime objects |
| 1255130 | WEBCUIF: Frotend performance w.r.t PAI and table lines |
| 1247380 | THTMLB cellerator resizing performance enhancement |
| 1171444 | CRM Web UI Performance: Caching and compression of js + css |
| 1162605 | Network performance for CRM (IC) Webclient |
| 1114557 | SAP CRM 2007, CRM 7.0 Internet Browser Compatibility |
| 1061240 | Slow web browser due to JavaScript virus scan |